Home > Support > Privacy Policy

This Privacy Policy describes the policies of Quicklytech in relation to our management of personal information.

Purposes for the collection of personal information

We collect personal information only where it is necessary for one or more of the following functions or activities:

  • to legitimately carry on our business;
  • to provide information, products or services requested by our customers;
  • to keep our customers and contacts informed of our products and services;
  • to comply with our legal obligations in relation to the supply of our products and services, such as warranties; or
  • to responsibly market our products and services.

The kinds of personal information we collect

We only collect personal information from users who register our products.

The kind of information we collect is limited to name, contact details and the amount paid.

How and when will we collect personal information

We will collect the personal information we need about an individual directly from that individual whenever it is reasonable and practicable to do so. We may do so when an individual:

  • contacts us to enquire about our products and services;
  • meets with us or communicates with us by telephone, mail, fax or email;
  • purchases any of our products or services.

The collection of this information may be made following contacts on our web site, or may be passed to us by one of our resellers.

Our resellers act on our behalf for sales and purchase fulfillment. These are Paypal and SWREG. Each have their own Privacy Policies and users purchasing through these resellers are directed to their Policies.

Use of personal information

We may use personal information we hold about individuals to send them information or marketing communications about our products and services. This information may include notification of upgrades or new products. We won’t send an individual such communications if the individual has told us that he/she doesn’t want to receive them.

We will not disclose personal information we hold about individuals to any other organisation without first obtaining the consent of the individual concerned.

Security of personal information

Except in the case of resellers, access to personal information held by us is restricted to our staff.

Our staff only have authority to access personal information held by us to the extent that it is reasonably necessary for them to have such access to perform their proper duties.

Our staff are required to keep confidential all personal information about individuals that is in our possession unless the information is disclosed consistently with the other provisions of this policy.

We take reasonable measures to ensure that our premises, and their contents, are secure.

Access and correction rights

Upon a request being made we will provide an individual with access to the personal information we hold about that individual and provide them with the right to request update, provided that we are satisfied that the request is genuine.

Location of personal information

The information we collect will be stored on servers located in Australia and the USA.