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We welcome questions, comments and suggestions for improvement.

If you would like to contact us, please use the form below, or send us an email at support [at] quicklytech.com.

If asking questions about the operation of QuickShadow Backup, or reporting defects PLEASE READ THIS:

Sadly, we are not mind-readers. If asking questions or reporting defects, please include with your report:

– the version number of QuickShadow Backup you are using (if its not the latest version, try upgrading first, it’s free to do so);
– the version of Windows you are using and whether or not this is a 32 or 64 bit version

With this information for context, it is much easier to answer a query. Without this information, we will have to exchange email back and forward making any support process longer, and more tedious for us all.

Thank you for your understanding on this matter.

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